Professor Ray Goldberg discusses how Wegmans' CEO faced a food safety issue and then helped the industry determine how it could become more proactive in the future. Cold Call distills Harvard Business School’s legendary case studies into podcast form. Hosted by Brian Kenny, the podcast airs every two weeks and features Harvard Business School faculty discussing cases they’ve written and the lessons they impart. Subscribe on iTunes or wherever you get your podcasts. Listen to an episode at www.hbs.edu/coldcall.