In this first WebTalk we discuss the origin, status-quo and future of Service Innovation and how it can be beneficial for your organization. Use-cases from various sectors will be shared and there will be room to ask our experts questions related to your organization and the business context it operates in. Factsheet of this WebTalk can be downloaded here: https://umsbe.wufoo.com/forms/z19dghz70vuv26g/ Find out more about UMIO's WebTalk series via this link: https://www.umio.nl/events/webtalk-series/